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Technology is a crucial part of almost every business, which is why an IT department is essential. However, many businesses choose to outsource their IT needs instead of keeping the department in-house.

There are several reasons for this,…

One of the biggest challenges of migrating to S/4HANA isn’t just understanding its new features and benefits. It’s about helping the rest of the business understand where the value lies.…

In this article, we take a look at the increasing sophistication of ERP platforms, as vendors act to fine-tune their services against a background of changing working practices and the more specialized needs of the industry. We also look into the…

Before the word “partner” became ubiquitous, there were value-added resellers – or VARs. VAR was the acronym in a pre-SaaS world where hardware and software were sold and installed on-prem at companies.…

For businesses large and small, their profitability and success depend upon customer retention, customer relationship enhancements and customer acquisition. This is often known as Customer Relationship Management.

The goal of Customer…

There is no doubt that digital transformation is one of the hottest topics in the business world today. 

While the term can mean different things to different people, at its core, digital transformation is about using digital technologies…

 ‘ITIL’ is a term that has gained currency around the IT world. It is often wrongly described as ‘IT governance’ – in fact, on its own, it certainly isn’t this. ITIL is a collection of best practices that helps companies implement an IT Service…

Top 5 Keys to a Successful ERP Implementation

Find out which EAM/CMMS system is best for your needs. Get the pros and cons for each of these top business intelligence solutions across 20 key business and functional requirements.

This competitive analysis report from…

As the pace of competition has accelerated, product life cycles have shrunk. It used to take 8 to 10 years to design and build a car. Now it can be in less than a year and half.

Windows of opportunity open and close with blinding speed; and customers, who are constantly being wooed by the competition, are more demanding than ever. Some people will advise you that it is impossible to plan for the future and thus business plans are irrelevant and a waste of time. 

In fact, in…

Information Technology (IT) projects are usually run by project managers who use processes such as scope, schedule, budget and quality management to get the job done. These skills are indeed prerequisite to success in completing a project, but other things are needed to deliver complex information technology projects in today’s fast-moving pressure cooker environment.

What do IT project managers need to do in order to be successful? This article examines key challenges to successful…

As a management trainee in an export firm, I was expecting to be on the frontlines canting on marketing concepts and market strategies. I was in for a surprise when my manager gave me the apparently mundane task of drawing up an RFP document. Now, an RFP is a 'Request for Proposal'. A seemingly simple name for a fairly innocuous task. I knew about it but was not really expecting it to fall on my plate. Perhaps, seeing my discomfort, my manager said to me,” Good business is always good…

The word Enterprise Resource Planning or ERP conveys a sense of planning the use of enterprise-wide resources to achieve enterprise objectives in the best possible manner. However, ERP has come to mean something much less ambitious. It simply means integrating two or more separate applications.

The integration is done by the use of a common database and multiple software and hardware components. Thus an ERP system can include Manufacturing, Financials, Sales & Distribution, and HR…