Human capital is a crucial area in the ERP because it represents the engine of the company. Lately, some organisations have started a new strategy in recruiting involving AI.
Alternatively, people management needs always the usage of human choices. Let's see how artificial intelligence will provide practical insights for helping in human decisions.
The AI Recruiter
Artificial intelligence is increasingly amalgamating into recruiting processes: from CV classification to interview tagging. The detection of the strengths and weaknesses of a candidate are nowadays almost entirely performed by AI.
For example, some corporations use AI for detecting human feelings and reactions from interview recordings. The application of the artificial intelligence algorithm on a recording analyses the content and returns the metrics for choosing or rejecting a candidate. Here you can find my post regarding an actual application (https://www.linkedin.com/posts/francesco-mataloni_ai-activity-6737633582879191040--73l).
Time tracking with ML
Keeping track of daily tasks is the typical repetitive activity that ML would quickly improve. Starting from form fulfilling and arriving at content prediction.
Furthermore, AI can also interrogate the areas (both in the ERP and external systems) where the user could have worked on and precompile the time tracking form with the identified information.
Refined carefulness about the personnel
As Richard Branson sustains, the more a company cares about its employees, the more the employees care about the customers. Retaining the wishes of every member of the staff helps in choosing and proposing a career path.
AI helps here in retrieving the best career fit from the possible connected data sources like, for example, CVs, current tasks, requests of courses, and social network. Also, it predicts the best internal candidate for a newly required position.
Conclusions
The usage of AI in recruiting is a fascinating discipline. It helps unveil some aspects not seen at a glance. On the other hand, human sensibility is still (and should always be) the best way to select new candidates. AI is a remarkable improvement in managing human capital.
The journey
You can start the journey here:
The world of ERP… with a pinch of AI
The first episode:
The second… sales:
#3: Billing
Chapter 4: Customer care
Fifth episode:
Intelligent Purchasing with Machine Learning
The sixth: Production
N.7 - Inventory
Episode 8 - Service
AI as an aid for the Service management
9: Finance
Financial and accounting management + ML
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