During one of the interviews recently, I was asked, "You have been a part of many successful ERP Implementations. How do you overcome resistance to change?
That question made me think.
When we think of resistance to change in ERP Implementation, we mix up many things. When it comes to Organization's IT strategy, there is a strategic change management that includes creation of new roles and positions and sunsetting of existing roles. This phase involves training, retraining and reskilling of existi